14 general skills or competencies (Job family competencies) for Linux Administrator
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Explains key principles of customer service essential in delivering technical support.
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Level 2 Behaviors
(Light Experience)
Provides first-level support in addressing basic technical issues and requests.
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Level 3 Behaviors
(Moderate Experience)
Performs diagnostics to investigate and resolve technical issues provided by the customers.
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Level 4 Behaviors
(Extensive Experience)
Monitors the resolution of technical issues to improve the productivity of technical support services.
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Level 5 Behaviors
(Mastery)
Establishes policies and procedures to promote uniformity and consistency in technical support delivery.
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Skill definition-Automating and integrating the efforts of IT operations and development teams to deliver software applications faster.
Level 1 Behaviors
(General Familiarity)
Explains the advantages and disadvantages of DevOps implementation.
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Level 2 Behaviors
(Light Experience)
Identifies defects and tracks bugs to ensure continuous operations of the software development lifecycle.
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Level 3 Behaviors
(Moderate Experience)
Partners with operational and development teams to bring DevOps software development methodologies to operations.
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Level 4 Behaviors
(Extensive Experience)
Monitors and alerts the team about the impact and risk of DevOps changes.
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Level 5 Behaviors
(Mastery)
Develops automated security and compliance capabilities in support of DevOps processes.
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6 soft skills or competencies (core competencies) for Linux Administrator
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists best practices and tools to maintain high accuracy and thoroughness in the workplace.
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Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
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Level 3 Behaviors
(Moderate Experience)
Suggests solutions to issues that arise while executing the tasks.
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Level 4 Behaviors
(Extensive Experience)
Employs techniques for motivating personnel to meet or exceed accuracy goals.
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Level 5 Behaviors
(Mastery)
Leads the creation of tools for enhancing and assuring accuracy.
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Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Explains the importance of time management in driving the overall productivity of our business.
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Level 2 Behaviors
(Light Experience)
Follows an updated calendar to list and complete tasks and assignments according to priority level.
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Level 3 Behaviors
(Moderate Experience)
Utilizes departmental tools and best practices to organize tasks effectively and productively.
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Level 4 Behaviors
(Extensive Experience)
Manages teams in streamlining work-related tasks to prioritize highest value tasks firsts.
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Level 5 Behaviors
(Mastery)
Leads transformational changes to work plans to drive the proper utilization of time and resources.
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Summary of Linux Administrator skills and competencies
There are 0 hard skills for Linux Administrator.
14 general skills for Linux Administrator, Technical Support, DevOps, Disaster Recovery, etc.
6 soft skills for Linux Administrator, Attention to Detail, Time Management, Initiative, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Linux Administrator, he or she needs to be skilled in Attention to Detail, be proficient in Time Management, and be proficient in Initiative.